Dispatch for field service and installation – automatic, traceable, built in the field.
Scheduling software for businesses with technicians, fitters and service providers: dispatch board, technician app, service-provider portal – from Pro with Auto-Dispatch by postcode, in Enterprise with map dispatching, tours and vehicle logbook.
Live demo without login · opens the planning board directly · your own demo copy with sample data (trades, bakery, sales) · settings view-only · Documentation & system requirements
uttek Dispo was born in the daily grind of a real dispatch operation: hundreds of jobs a week, in-house technicians, external contractors, fixed appointments and customers who want to be kept informed.
The result is a lean system that runs on any standard web hosting and still brings everything a dispatch team needs. You buy it once, run it on your own server and adapt it to the way your company works.
Four steps from incoming job to feedback – no paper notes, no phone ping-pong.
One click and open jobs go to the right technician – by postcode area, skills, capacity, time window and shortest route. You review the proposal and accept it.
Measured in the demo: 100 open jobs, 11 resources, planning across all days – median of 5 runs. The duration depends on server and data volume.
Starts with SQLite – no database setup. As your business grows, switch to MySQL/MariaDB (PostgreSQL optional) with the admin wizard: test the connection, migrate all data, verify counts, switch over – with rollback.
The upgrade wizard is a uttek standard and is being built into every tool in upcoming versions.
With uttek Connect you link your uttek tools by address and key: tickets become Dispo jobs, customer data comes from the CRM, feedback lands in the ticket and the customer history, shop orders in the CRM – at no extra cost and without a cloud middleman.
Connects with uttek Tickets uttek Call uttek Customers uttek Shop uttek Jam uttek Time uttek Quotes & Invoices uttek Stock uttek Game · coming soon uttek Mileage Log uttek Mail & Calendar uttek Mileage Log for Dispo uttek Rota uttek Community uttek HR uttek Media Library uttek Unterwegs uttek Web App Development uttek Space
uttek Connect is a uttek standard and is being built into every tool in upcoming versions. Connections to tools that are not yet available follow when they launch.
Schedules open jobs automatically by postcode area, skills, capacity, time window and route – measured in the demo: 100 jobs on 11 resources in about 4 seconds. With stand-in rules when someone is off. Included in Pro and Enterprise.
Learn more →Technicians × days at a glance. Reschedule by dragging, capacity limits (caps) per day and technician, warnings instead of blocks.
Learn more →Assign jobs directly on the map, "who is nearby?" for urgent jobs, tour map with drag & drop and "sort day" in two modes – optionally with current motorway traffic.
Learn more →End-of-day close with reminder, workload bar per technician and "on my way" SMS to the next customer – the day stays plannable.
Learn more →Record trips in the technician app, chat between dispatch and team (photos included) and lock days against accidental changes.
Learn more →External partners see only their own orders – enforced on the server. Including their own dispatch for their vehicles.
Learn more →Daily list, navigation, job details and feedback directly from the smartphone – as a web app (PWA), no app store.
Learn more →Done, customer not at home, follow-up appointment: structured feedback with reasons, photos and PDF archive.
Learn more →Appointment confirmation, reminder, rescheduling: templates with placeholders, sent automatically or with one click.
Learn more →Custom fields, groups and visibility per role. Every company models its orders the way it works.
Learn more →CSV import with template, e-mail connection (including Microsoft 365), SMS providers and HTTP rules to other systems. Further integrations in the Enterprise package.
Learn more →Roles and permissions, audit log, backups, self-test, team feedback and design settings – all in the browser.
Learn more →Installations, site surveys and on-site appointments in large numbers: Auto-Dispatch (from Pro) distributes jobs by postcode area to your own technicians and contractors, fixed appointments stay protected, customers are informed by SMS or email.
Plan house connections, meter replacements and on-site appointments: import orders via CSV, define areas and technicians, have appointments confirmed and store feedback with photos and PDFs centrally.
Installers and subcontractors in the weekly plan: planning board with drag & drop, freely definable order fields for your trade and a technician view for smartphones – no app store, no per-user fee.
Coordinate service calls, maintenance and follow-up appointments: structured feedback (done, not at home, follow-up), customer reminders and a contractor portal in which partners see only their own orders.
Screenshots with sample data.
You describe it, we build it. Test first, pay later.
Preview first, you only pay after confirming. With an idea discount if your idea may help everyone. Learn more
Self-hosted, full source code. Basic up to 5, Pro up to 30, Enterprise up to 100 users. No VAT is charged in accordance with Section 19 of the German VAT Act (UStG, small business scheme).
🚀 Founder-friendly Pay once, use forever. No subscription trap, no per-user fees – ideal for founders and young teams. First year of updates included, optional afterwards.
Dispatch board, SMS & feedback – everything to get started.
Installation, basic setup, a short online briefing (30 min) and 3 months of e-mail help.
Auto-Dispatch as the highlight, plus end-of-day close, workload, "on my way" SMS and email support.
Installation, basic setup, logo & colours, 6 months of e-mail help and all first-year updates installed by us.
Everything: map dispatching, tours, motorway traffic, logbook, chat, day lock.
Installation, setup incl. data import, uttek Connect linked, 12 months of help with response within 1 business day, first-year updates installed, plus 10 service credits.
| Feature | Basic | Pro | Enterprise |
|---|---|---|---|
| Complete source code (PHP/SQLite), freely editable | ✓ | ✓ | ✓ |
| Runs on your own server (self-hosted) | ✓ | ✓ | ✓ |
| Users & technicians | up to 5 | up to 30 | up to 100 |
| Dispatch board, drag & drop, SMS/email, feedback, technician view, contractor logins, team feedback | ✓ | ✓ | ✓ |
| Auto-Dispatch: 100 jobs scheduled in about 4 seconds | – | ✓ Highlight | ✓ |
| Web app for iPhone & Android (no app store, as many app users as you need) | +€33 one-time per company | +€59 one-time per company | +€99 one-time per company |
| End-of-day close, workload bar, "on my way" SMS to customers | – | ✓ | ✓ |
| Map dispatching and "who is nearby?" | – | – | ✓ |
| Tour map with drag & drop, "sort day" (2 modes), motorway traffic | – | – | ✓ |
| Vehicle logbook, team chat, day lock | – | – | ✓ |
| Upgrade to a higher edition | price difference, no reinstall | price difference, no reinstall | – |
| Updates (new versions) | 12 months included | 12 months included | 12 months included |
| E-mail support | – | ✓ | prioritised |
| Update renewal afterwards (optional, software keeps running) | 20 % p. a. | 20 % p. a. | 20 % p. a. |
| Installation | Guide | Guide | Set up by us |
| Customisations & interfaces | – | – | ✓ billed by effort |
| Resale / transfer to third parties | not permitted | not permitted | not permitted |
| Price | €99 | €229 | €649 |
Add what you need – each option can be booked separately, final prices under § 19 UStG.
Hosted by us: subdomain, storage and mailboxes; one-time licence + €29 installation.
Request a spaceInstallation via “With service” per tier, then maintenance as a service plan, cancellable monthly.
Service plansWeb app for iPhone & Android – installable without an app store. Technician view with daily list, navigation, job details and feedback.
Basic €33 · Pro €59 · Enterprise €99 – depending on your licence tier
How to install the app (illustrated guide) · Licence key per company + domain, perpetual
A licence covers one company (including its sites). Resale and transfer are not permitted – details in the Licence terms.
We reserve the right not to charge for service.
If a customisation you request also makes sense for our standard tool and you allow us to include it for everyone, the quote can even be €0.
No. You pay once and may use the purchased version indefinitely. Every tier includes 12 months of updates (Pro and Enterprise also include support). After that you can renew updates for 20% of the price per year – but you don't have to: the software keeps running indefinitely.
You receive the complete source code and may adapt it as you like for your own company. Resale or transfer to third parties is not permitted.
Standard web hosting with PHP 8.2 or newer and SQLite is enough. No database installation, no special services.
Basic includes up to 5 users, Pro up to 30 users and Enterprise up to 100 users – technicians and staff count as users. Exception: with the app add-on (one-time per company: €33 (Basic), €59 (Pro) or €99 (Enterprise)) you get as many app users as you need. There are no per-seat prices – if you need more users, simply choose the next tier.
The software keeps running unchanged. You simply won't receive new versions until you renew.
Yes – in the Enterprise package we set up the software, connect interfaces and adapt workflows to your company.
Yes. In the live demo you try uttek Dispo without logging in – with your own demo copy and selectable sample data (trades, bakery, sales). You can see the whole admin area; settings are locked in the demo.
uttek Dispo is job scheduling software: it distributes orders to technicians, installers and external contractors, shows everything on a planning board and keeps customers informed about appointments. It runs in the browser – on the PC and on the phone.
For businesses that plan lots of on-site appointments: installation, maintenance, customer service, utilities or network roll-out, for example. The software was born in a large dispatch operation with in-house technicians and external contractors.
One-time: Basic €99, Pro €229, Enterprise €649 (final prices, no VAT under § 19 UStG). Every tier includes 12 months of updates; Pro adds e-mail support, Enterprise adds setup and priority support. “With service” costs an extra €69 / €129 / €329. In the bundle with CRM and ticket system you get everything together from €199. Optional extra: the mobile app for a one-time €33 (Basic), €59 (Pro) or €99 (Enterprise) per company – as many app users as you need, no subscription.
Basic includes up to 5 users, Pro up to 30 users and Enterprise up to 100 users – technicians and staff count as users. Exception: with the app add-on (one-time per company: €33 (Basic), €59 (Pro) or €99 (Enterprise)) you get as many app users as you need. There are no per-seat prices – if you need more users, simply choose the next tier.
Yes. The product page has a live demo – no login needed: you land directly on the planning board. Every visitor works in their own demo copy (valid for 24 hours), so moving jobs and trying Auto-Dispo is allowed. With one click you load 100 sample records for trade jobs, bakery deliveries or sales meetings, or reset the demo. You can see the whole admin area, but settings are locked in the demo. Via the login page you can also try the technician and contractor views.
Yes. The interface adapts to smartphones. Technicians have their own simplified view of their daily orders. You can add the page to the home screen like an app – no app store needed.
Auto-Dispatch suggests which technician takes which order on which day. It takes postcode areas, capacities, absences and appointments into account. You can review the suggestions and apply them.
Postcode areas can be assigned to each technician or contractor – as primary and as fallback areas. Orders are then preferably given to the responsible technician.
Absences such as holidays or sickness are entered. The planning takes them into account, and stand-ins can be set up for areas who then step in.
The planning board shows technicians and days as a grid. Orders are cards that you can reschedule by drag & drop. You see at once who has how much to do and when.
Caps are upper limits, for example how many orders a technician should handle per day. If a limit is exceeded, the software warns you – but it does not prevent it, so you stay flexible.
These are appointments with a set date, such as a date given by the client (fixed appointment) or a date the customer asked for (preferred appointment). They are prioritised in planning and protected against accidental moves. If one has to be moved after all, this is clearly marked and logged.
Bundles save around 15–20% compared with buying separately – and the tools are linked via uttek Connect.
