DEMO Try uttek Dispo – your own demo copy, visible only to you back to the shop
Sample data:
⚙ View administration
Edition: Basis Pro Enterprise · up to 100 users · all features
Dispatch ⚡ Automatisch disponieren💬 All💬
Demo dispatcher (Admin)
🔒 View only in the demo – settings are locked · You can see all settings but cannot change them here.

✅ Reject & cancel

Text templates “Reject” 2

Suggestions in the job's reject window. Dispatch can change the text freely before sending – exactly this text goes to the source system.

NameTextActive
Outside the areaThe address is outside our service area – the job cannot be carried out.✓ edit
Duplicate jobDuplicate job – already being processed under another number.✓ edit
+ Add template

Vorlage bearbeiten

Platzhalter (anklicken zum Einfügen):
Cancel

Live preview mit Beispieldaten

  
⛔ Additional actions on rejection
Optional. The message to the source system (workflow “Rejection” under Interfaces, otherwise the supplying system) always happens. Here additionally e.g. SMS to the customer or email to a specialist department.

  
Sends the customer an SMS from a template – immediately or delayed. Optionally with appointment link.
    
Sent via the SMS provider from Admin › SMS (demo = log only).
Edit SMS templates › Admin › SMS › Templates
Reports the feedback to a system from “Interfaces” (e.g. customer data system).
 Manage systems
Reports the feedback to a ticket/fault system from “Interfaces”.
 Manage systems
Sends an email from a template to the selected recipients (SMTP from Maintenance, otherwise log only).
Recipients: 
No SMTP set up – emails are only logged (demo). Edit email templates

  
🚫 Additional actions on cancellation
Optional. The message to the source system (workflow “Cancellation” under Interfaces, otherwise the supplying system) always happens. Here additionally e.g. SMS to the customer or email to a specialist department.

  
Sends the customer an SMS from a template – immediately or delayed. Optionally with appointment link.
    
Sent via the SMS provider from Admin › SMS (demo = log only).
Edit SMS templates › Admin › SMS › Templates
Reports the feedback to a system from “Interfaces” (e.g. customer data system).
 Manage systems
Reports the feedback to a ticket/fault system from “Interfaces”.
 Manage systems
Sends an email from a template to the selected recipients (SMTP from Maintenance, otherwise log only).
Recipients: 
No SMTP set up – emails are only logged (demo). Edit email templates