Freely definable order fields
Custom fields, groups and visibility per role. Every company models its orders the way it works.
More features of uttek Dispo
Auto-Dispatch (from Pro)
Schedules open jobs automatically by postcode area, skills, capacity, time window and route – measured in the demo: 100 jobs on 11 resources in about 4 seconds. With stand-in rules when someone is off. Included in Pro and Enterprise.
Planning board with drag & drop
Technicians × days at a glance. Reschedule by dragging, capacity limits (caps) per day and technician, warnings instead of blocks.
Map dispatching & tour map (Enterprise)
Assign jobs directly on the map, "who is nearby?" for urgent jobs, tour map with drag & drop and "sort day" in two modes – optionally with current motorway traffic.
End-of-day close & workload (from Pro)
End-of-day close with reminder, workload bar per technician and "on my way" SMS to the next customer – the day stays plannable.
Vehicle logbook, team chat & day lock (Enterprise)
Record trips in the technician app, chat between dispatch and team (photos included) and lock days against accidental changes.
Contractor logins & contractor dispatch
External partners see only their own orders – enforced on the server. Including their own dispatch for their vehicles.
Technician app for smartphones
Daily list, navigation, job details and feedback directly from the smartphone – as a web app (PWA), no app store.
Feedback & completion
Done, customer not at home, follow-up appointment: structured feedback with reasons, photos and PDF archive.
SMS & e-mail templates
Appointment confirmation, reminder, rescheduling: templates with placeholders, sent automatically or with one click.
Interfaces
CSV import with template, e-mail connection (including Microsoft 365), SMS providers and HTTP rules to other systems. Further integrations in the Enterprise package.
Admin, roles & audit log
Roles and permissions, audit log, backups, self-test, team feedback and design settings – all in the browser.