Admin, roles & audit log
Roles and permissions, audit log, backups, self-test, team feedback and design settings – all in the browser.
More features of uttek Dispo
Auto-Dispatch (from Pro)
Schedules open jobs automatically by postcode area, skills, capacity, time window and route – measured in the demo: 100 jobs on 11 resources in about 4 seconds. With stand-in rules when someone is off. Included in Pro and Enterprise.
Planning board with drag & drop
Technicians × days at a glance. Reschedule by dragging, capacity limits (caps) per day and technician, warnings instead of blocks.
Map dispatching & tour map (Enterprise)
Assign jobs directly on the map, "who is nearby?" for urgent jobs, tour map with drag & drop and "sort day" in two modes – optionally with current motorway traffic.
End-of-day close & workload (from Pro)
End-of-day close with reminder, workload bar per technician and "on my way" SMS to the next customer – the day stays plannable.
Vehicle logbook, team chat & day lock (Enterprise)
Record trips in the technician app, chat between dispatch and team (photos included) and lock days against accidental changes.
Contractor logins & contractor dispatch
External partners see only their own orders – enforced on the server. Including their own dispatch for their vehicles.
Technician app for smartphones
Daily list, navigation, job details and feedback directly from the smartphone – as a web app (PWA), no app store.
Feedback & completion
Done, customer not at home, follow-up appointment: structured feedback with reasons, photos and PDF archive.
SMS & e-mail templates
Appointment confirmation, reminder, rescheduling: templates with placeholders, sent automatically or with one click.
Freely definable order fields
Custom fields, groups and visibility per role. Every company models its orders the way it works.
Interfaces
CSV import with template, e-mail connection (including Microsoft 365), SMS providers and HTTP rules to other systems. Further integrations in the Enterprise package.